Hotel Riu Naiboa Punta Cana, Punta Cana ➤ Reviews, Rooms & Prices 2024

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About the Hotel

Playa Arena Gorda, Punta Cana, Dominican Republic, X

Hotel Riu Naiboa is situated on the east coast of the Dominican Republic, surrounded by lush tropical gardens. This 4-star all-inclusive hotel offers convenient access to the nearby beach, just 0.1 miles away. With over 60 years of experience in hospitality, it focuses on the well-being of its guests. The hotel is also well-located for exploring attractions like the Marinarium marine park and Isla Saona.

Location

Hotel Riu Naiboa is located about 18.5 miles from Punta Cana, offering a peaceful retreat away from the city's hustle. It is surrounded by 20 m² of gardens, providing a serene environment. Guests can easily access local attractions, with the town of Friusa just a 10-minute drive away. Airport transportation is available for convenient travel to and from the hotel.

Rooms

All guestrooms at Riu Naiboa include modern amenities such as laptop-compatible safes and workspaces. Wi-Fi is available for free, allowing guests to stay connected during their stay. Each room is equipped with air conditioning to enhance comfort. The accommodations are designed to ensure a relaxing experience for guests.

Eat & Drink

Riu Naiboa features one main buffet restaurant serving breakfast, lunch, and dinner, with themed nights to showcase various cuisines. A poolside bar complements the dining experience by offering snacks and refreshing beverages. The hotel provides a card that identifies guests as preferential visitors to enhance their dining experience. The extensive menu prepared by chefs focuses on delivering quality dishes daily.

Leisure & Business

Guests can enjoy a large outdoor pool that includes a children’s section and poolside activities. A wellness center, Renova Spa, provides a variety of treatments for relaxation and rejuvenation. A gym is available for those looking to maintain their fitness routine. The hotel additionally hosts family-friendly activities and performances to engage guests throughout their stay.

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Getting around

A list of all available modes of transport

City Center

Punta Cana 12.2 mi

Airports

Punta Cana (PUJ) 16.5 mi

La Romana International (LRM) 55.8 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exceptional Spa Experience

The spa facilities were truly rejuvenating, with a serene atmosphere and an outstanding massage service that left me relaxed and refreshed.view full review

Spotless Rooms

The room was impeccably clean and well-maintained, providing a very comfortable and inviting environment during my stay.view full review

Perfect Meeting Space

The meeting facilities were equipped with the latest technology, making our presentations smooth and effective without any technical issues.view full review

Delicious Breakfast

The breakfast spread was fantastic, with a variety of freshly prepared items that catered to all tastes and dietary preferences.view full review

Great Gym Amenities

The gym was well-equipped with modern machines and free weights, making it easy to stick to my fitness routine while traveling.view full review

Refreshing Shower

The shower had excellent water pressure and temperature control, providing a refreshing start to each day.view full review

Fun for Kids

The children's play area was well-designed and engaging, creating a fun and safe space for my kids to enjoy.view full review

Cozy Living Space

The living area in our suite was spacious and beautifully decorated, perfect for relaxing after a long day.view full review

General

Free Wi-Fi
24-hour reception
Elevator
Gift/Newsstand

Sports & Fitness

Fitness center
Kayaking
Tennis
Fitness studio

Services

Room service

Dining

Continental breakfast
Restaurant
Poolside snack bar
Buffet breakfast

Children

Children's pool
Playground

Spa & Leisure

Outdoor swimming pool
Beach access
Sun loungers
Entertainment
Garden area
Spa center

Room features

Wi-Fi in rooms
Air conditioning
In-room safe
Mini-bar
Balcony

Bathroom

Hair dryer

Media

Cable/ Satellite television
Telephone
AM/FM alarm clock

Location

Playa Arena Gorda, Punta Cana, Dominican Republic, X

Map view

Playa Arena Gorda, Punta Cana, Dominican Republic, X

City landmarks

Beach

Arena Gorda Beach

1.4 mi

Punta Cana 23000

Iberostar Golf Course

1.6 mi

Punta Cana 23000

Splash Park

1.3 mi

Beach

Arena Blanca Beach

1.2 mi

Golf Course

Punta Blanca Golf Club

1.7 mi

Cave Oleg Bat House

1.8 mi

Shopping Area

Punta Blanca

2.4 mi

Night club

ORO Nightclub

2.0 mi

Casinos

Princess Tower Casino Punta Cana

1.9 mi

Night club

Legacy Disco Club

1.9 mi

Night club

Under the Club

2.0 mi

Cortecito Beach

2.2 mi

Mall

Taxi Bavaro Punta Cana

2.2 mi

Punta Cana 23000

Tatos Palm Beach

2.2 mi

Museums

Aroma's Museum

3.2 mi

Nearby

Av. Estados Unidos

Splash Water Park

500 ft

Restaurants

Kukua Beach Club Restaurant

5000 ft

Carretera de Arena Gorda a Macao Entrada por Club de Golf Punta Blanca

Reviews and Ratings

Feedback from previous guests about their experience.

68%

liked the hotel and would stay again

Friendly staff

Lovely ambiance

Noisy location

Lack of dining organization

6.8/10

Nice

Rooms

7.1

Location

6.9

Service

6.9

Dining

7.0

Rebecca

United Kingdom, May 2024

6.6/10

The hotel has spacious rooms that are cleaned daily with fresh towels; however, there were no irons or tea/coffee making services. The air conditioner and balcony with a drying rack were great, but the beds were small. The hotel feels old and small, offering a decent experience for the price.

Rooms

7.0

The rooms are spacious with a working air conditioner and a balcony with a drying rack. Beds are a bit small, but the overall cleanliness is good.

Service

6.0

The staff worked very hard and were friendly and welcoming. However, there was a concerning incident of theft from the room safe that affected our stay.

Location

7.0

The location is nice and clean with plenty of sunbeds and a nice pool bar. However, the continuous noise and mosquitoes can be bothersome.

Dining

7.0

The dining experience was good with a variety of dishes; however, the staff interaction could be more friendly. Limited English-speaking staff could be a drawback.

Facilities

6.0

The facilities are average, with some room for improvement. The pool and beach amenities are decent but not exceptional.

Andy

United States of America, February 2024

6.8/10

The hotel has a lovely location close to the beach with beautiful gardens. The rooms need updating but offer a view of the gardens and car park. The service was a mix of excellent staff at the buffet restaurant and some concerning incidents. The location is beautiful but prone to mosquitoes. The dining experience was varied, with some language barriers for English speakers. Overall, the facilities need improvement, although the beach hut was a nice touch.

Rooms

7.0

The rooms need updating but offer a view of the gardens and car park.

Service

6.0

The service had a mix of excellent staff at the buffet restaurant and some concerning incidents.

Location

8.0

The location is beautiful but prone to mosquitoes.

Dining

7.0

The dining experience was varied, with some language barriers for English speakers.

Facilities

6.0

The facilities need improvement, although the beach hut was a nice touch.

David

United Kingdom, February 2024

7.4/10

My stay at the hotel was quite pleasant overall. The rooms were clean and comfortable, but they felt a bit dated. The service was friendly, although there was some room for improvement. The location was lovely, with easy access to the beach. The dining experience was decent, but the food options were somewhat limited. The facilities offered were satisfactory, but not exceptional.

Rooms

7.0

My room, located on the top floor, was bright and fairly large. Although clean, it felt a bit dated.

Service

8.0

The service was friendly and helpful, especially when leaving a tip. However, taking glassware around the pool could be risky.

Location

9.0

The location was nice and clean, with plenty of sun beds and a nice pool bar. It was also very close to the beach.

Dining

6.0

The dining experience was average, with food that was alright but somewhat repetitive. The lack of friendliness among the staff was a downside.

Facilities

7.0

The facilities provided were adequate, but nothing extraordinary.

William

United Kingdom, January 2024

8.0/10

The hotel provides clean and spacious rooms, but the beds are small. The service is excellent with hard-working and friendly staff. However, the dining organization is lacking, and the pool area can get crowded. Despite some noise from entertainment, the location offers comfortable and entertaining surroundings.

Rooms

8.0

The rooms were clean and spacious, which was fine.

Service

9.0

The staff worked very hard both day and evening, always helpful and friendly.

Location

7.0

The location is comfortable, clean, and entertaining, but can be noisy at times.

Dining

8.0

The dining options were good, with a range of American, European, and Dominican dishes.

Facilities

8.0

The facilities are well-maintained with plenty of beds and clean surroundings.

Maggie

United Kingdom, January 2024

7.4/10

The hotel offers a mix of positives and negatives. The rooms had a lovely ambiance despite being somewhat mediocre and showing signs of wear. I only encountered one bug during my stay, which was a relief. The service was exceptional, especially when they helped us retrieve a lost bag with a phone at a pool party. However, the animation team could be perceived as inappropriate. The location, while close to the beach, was a bit noisy with continuous loud music. The dining experience had its highlights, but the lack of organization was noticeable. The facilities were decent overall.

Rooms

7.0

The rooms had a lovely ambiance despite some signs of wear.

Service

9.0

The service was exceptional, especially in helping us retrieve a lost bag.

Location

6.0

The location, although close to the beach, was a bit noisy due to continuous loud music.

Dining

7.0

The dining experience had its highlights, but the lack of organization was noticeable.

Facilities

8.0

The facilities were decent overall.

Friendly staff

Noisy location

William

United States of America, December 2023

6.6/10

The hotel was a mixed experience with clean rooms and nice dining options, but service was lacking in friendliness. The location was convenient for pool activities but noisy for relaxation.

Rooms

8.0

The rooms were clean and the beds were comfortable. The buffet was nice and clean.

Service

5.0

Service varied, with some staff being friendly, but others were rude and disrespectful.

Location

6.0

The location had plenty of sunbeds and a nice pool bar, but it was a bit noisy for relaxation.

Dining

7.0

The dining options varied daily with fresh meats, but the staff were unfriendly unless you spoke Spanish or French.

Facilities

7.0

The facilities were generally looked nice, but the walls in the bathroom needed maintenance.

Ryan

United Kingdom, September 2023

6.4/10

The hotel has a lovely location close to the beach, but the rooms were fairly basic and better furnished in more expensive hotels. The service was a mix of nice and pleasant encounters alongside some unfriendly staff members. The continuous noise from the loud music can be bothersome at times. The dining options were decent with some variety, but the language barrier might pose a challenge. The facilities are adequate with room for improvement.

Rooms

5.0

The rooms were underwhelming and fairly basic, not up to par with pricier hotels.

Service

6.0

The service was a mixed bag, with some nice and pleasant experiences but also encountering unfriendly staff.

Location

8.0

The location is lovely and very close to the beach, making it convenient for beachgoers.

Dining

7.0

Facilities

6.0

The facilities are adequate but could use some enhancements for a better experience.

Mary

United States of America, July 2023

6.6/10

The hotel offers spacious and clean rooms with unique amenities like a free mini bar. The service is attentive, but there were some unfortunate incidents reported. The location is noisy and not very vibrant, with limited activities. The dining experience is mixed, with a decent range of food but lacks organization. The facilities overall are satisfactory.

Rooms

8.0

The rooms were nice and clean, with a free mini bar stocked with various drinks. The balcony was a nice addition with a drying rack for clothes.

Service

7.0

The service was friendly and attentive for the most part, although there were some unfortunate incidents reported.

Location

5.0

The location was noisy and lacked vibrant activities, but it was close to a nearby resort.

Dining

6.0

The dining experience had a good range of food, especially enjoyed the breakfast options, but lacked organization and crowd control.

Facilities

7.0

The facilities were satisfactory overall, providing necessary amenities for a comfortable stay.

Kathy

United States of America, July 2023

6.8/10

Upon check-in, I was pleasantly surprised to find that the new room was clean and nicely air-conditioned. However, there were some issues like the smell of smoke from previous guests and broken glass panels in the shower that made the stay less than ideal. The pool area had dirty toilets and sticky floors, which was a big downside.

Rooms

7.0

The new room was clean and nicely air-conditioned.

Service

6.0

The staff seemed to clean the room satisfactorily.

Location

6.0

The location was a bit noisy for my liking but had plenty of amenities and was clean.

Dining

8.0

Despite the chaos during meal times, the dining experience overall was amazing with a great selection of alcohol.